Lost Enterprises

Contact Us

Need to make a change to an order you just placed? Eligible orders can be edited for up to 2 hours after purchase without contacting customer service. For everything else, our team is here to help.

Edit Your Order Send a Message

Edit Your Order Make changes within 2 hours of purchase

Returns & Exchanges Start a return or review the process

Shipping Policy View processing and delivery information

Fit Guide Find sizing information before ordering

Before You Email Us

NEED TO CHANGE AN ORDER YOU JUST PLACED?

You can make many common order changes yourself for up to 2 hours after purchase. There is no need to email customer service for these changes while your editing window is open.

Manage Your Order

You Can Edit

Change a size or product variant
Add or remove items
Update your shipping address
Update contact information
Apply an eligible discount code
Cancel an eligible order

The 2-hour window starts when your order is placed. If the Edit Order option is no longer available, your self-service editing window has closed.

Learn How Order Editing Works →

01 / Support

How We Can Help

Use this form for Lost Enterprises clothing support that cannot be handled through our self-service tools. If you placed your order within the last 2 hours and need to change items, your address, a discount code or cancel the order, please use Edit Your Order instead of submitting this form.

Support Topics

Clothing order questions
Returns and exchanges
Sizing help for apparel
Product availability
Wholesale inquiries
Press or collaboration inquiries

02 / Before Contacting

Have This Ready

Check Your 2-Hour Edit Window

Just placed your order? Try Edit Your Order first for item, address, discount or cancellation changes.

Order Number

Include your order number for faster order support.

Checkout Email

Use the email address connected to the original order.

Photos When Needed

Include clear photos for damaged, defective or incorrect merchandise.

03 / Message

Send a Message

Complete the form below for Lost Enterprises clothing support. For order changes within 2 hours of purchase, use our self-service order editor instead.

Need to change a recent order? If your order was placed within the last 2 hours, you can change eligible items or sizes, add or remove products, update your shipping address or contact information, apply a discount code, or cancel the order without emailing us.

Edit Your Order →

Before submitting: This form is for Lost Enterprises clothing inquiries only. Surfboard-related questions should be directed to Lost Surfboards.

Name *

Email *

Phone

Order Number

Inquiry Type

Message *

By submitting this form, you agree that we may contact you about your inquiry. For more information, view our Privacy Policy .