Terms of Service

Effective Date: May 19, 2026

Welcome to Lost Enterprises. These Terms of Service (“Terms”) govern your use of lostenterprises.com, including browsing our website, creating an account, purchasing products, contacting us, or otherwise using our online store and related services.

Lost Enterprises is operated by Lost Holdings LLC (“Lost Enterprises,” “we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including intellectual property laws.

2. Products and Availability

We make reasonable efforts to display product information, pricing, colors, sizing, descriptions, images, and availability as accurately as possible. However, we do not guarantee that all product details, images, colors, sizing, or availability will be completely accurate, current, or error-free.

Product colors may appear differently depending on your device, screen settings, lighting, or browser. Product availability is subject to change without notice.

3. Pricing and Promotions

Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices, promotions, discounts, product availability, and offers at any time without notice.

Promotional offers, discount codes, free gift offers, and other special offers may be subject to additional terms, expiration dates, exclusions, quantity limits, or availability limits. We reserve the right to modify, cancel, or refuse any promotion at our discretion.

4. Orders

When you place an order, you agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

We reserve the right to refuse, cancel, limit, or modify any order for any reason, including but not limited to suspected fraud, unauthorized activity, product availability, pricing errors, address issues, payment issues, or violations of these Terms.

If we cancel or modify an order, we may attempt to notify you using the email address, phone number, billing address, or shipping address provided at the time the order was placed.

5. Payment

Payment must be received and authorized before an order is processed. Payment information is handled by secure third-party payment providers. We do not store full credit card numbers on our own servers.

You agree that all payment information you provide is accurate and that you are authorized to use the payment method submitted.

6. Shipping and Delivery

Shipping times, delivery dates, and transit estimates are estimates only and are not guaranteed. Lost Enterprises is not responsible for carrier delays, weather delays, customs delays, incorrect addresses, failed delivery attempts, lost packages after confirmed delivery, or other shipping issues outside of our control.

Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping fees may apply if an order must be reshipped due to an incorrect or incomplete address.

7. Returns and Exchanges

Returns and exchanges are governed by our Return Policy. Please review our Return Policy before making a purchase.

Returned items must meet the eligibility requirements stated in our Return Policy. Items that are worn, washed, altered, damaged, missing tags, outside the return window, or marked final sale may not be eligible for return.

8. Final Sale Items

Items marked as final sale, clearance, or otherwise noted as non-returnable are not eligible for return or exchange unless required by law or unless the item arrives damaged, defective, or incorrect.

9. Account Information

If you create an account, you are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree to notify us immediately if you suspect unauthorized use of your account.

10. Email and SMS Communications

By signing up for email or SMS communications, you agree to receive marketing messages, product updates, promotions, abandoned cart reminders, back-in-stock alerts, and other communications from Lost Enterprises.

You can unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email. If you receive SMS marketing, you can opt out by following the instructions provided in the message, such as replying STOP where supported.

Transactional communications related to orders, shipping, account activity, returns, or customer service may still be sent where necessary.

11. Accuracy of Website Information

We are not responsible if information made available on this website is inaccurate, incomplete, outdated, or contains errors. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify website content at any time, but we have no obligation to update any information on our website.

12. Third-Party Tools, Apps, and Links

Our website may use third-party tools, apps, platforms, integrations, or links to support ecommerce, payments, shipping, analytics, advertising, email marketing, product options, popups, returns, reviews, customer service, and other business operations.

Third-party links may direct you to websites or services that are not owned or controlled by us. We are not responsible for the content, policies, security, practices, or accuracy of third-party websites or services.

Your use of third-party tools or websites may be subject to their own terms and privacy policies.

13. User Comments, Reviews, and Submissions

If you submit comments, reviews, photos, feedback, ideas, suggestions, messages, or other content to us, you grant Lost Enterprises the right to use, reproduce, edit, publish, distribute, display, and share that content in connection with our business, marketing, website, social media, and promotional activities.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your submissions will not contain unlawful, abusive, defamatory, obscene, or harmful material.

14. Intellectual Property

All content on this website, including text, graphics, logos, images, product names, designs, photographs, videos, icons, artwork, page layouts, and website content, is owned by or licensed to Lost Enterprises and is protected by intellectual property laws.

You may not copy, reproduce, distribute, sell, modify, display, publish, or exploit any website content without our prior written permission.

15. Prohibited Uses

You agree not to use our website, products, or services:

• For any unlawful purpose
• To violate any laws, rules, or regulations
• To infringe upon our intellectual property rights or the rights of others
• To submit false, misleading, or inaccurate information
• To upload or transmit viruses, malware, or harmful code
• To interfere with the security, operation, or performance of the website
• To scrape, crawl, or harvest data without permission
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• To collect or track personal information of others
• To engage in fraudulent, abusive, or harmful activity

We reserve the right to terminate or restrict your access to our website or services for violating any prohibited use.

16. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and share personal information.

17. Disclaimer of Warranties

Our website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied, except as otherwise required by law.

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the website will be accurate or reliable.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

18. Limitation of Liability

To the fullest extent permitted by law, Lost Enterprises, Lost Holdings LLC, and our owners, officers, employees, affiliates, contractors, service providers, suppliers, partners, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages related to lost profits, lost revenue, lost savings, loss of data, replacement costs, personal injury, shipping delays, product misuse, website errors, or service interruptions.

19. Indemnification

You agree to indemnify, defend, and hold harmless Lost Enterprises, Lost Holdings LLC, and our owners, officers, employees, affiliates, contractors, service providers, suppliers, partners, and licensors from any claim, demand, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising out of your violation of these Terms, your misuse of our website or products, or your violation of any law or third-party rights.

20. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from these Terms. The remaining provisions will remain in full force and effect.

21. Termination

These Terms remain effective unless terminated by either you or us. You may terminate these Terms at any time by discontinuing use of our website.

We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful activity.

22. Governing Law

These Terms and any dispute arising from your use of our website, products, or services shall be governed by the laws of the State of California, without regard to conflict of law principles.

23. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. The updated version will be effective as of the date posted.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

24. Contact Information

Questions about these Terms of Service may be sent to us at:

Lost Enterprises
Email: info@lostinternational.net
Phone: 909-268-6200
Store Address: 975 143rd Avenue, Goodyear, AZ 85338, United States

Business Entity: Lost Holdings LLC
Business Address: 5521 Schaefer Avenue, Chino, CA 91710, United States